Terms and Conditions
General policy
1. This document is an electronic record in terms of applicable law including the Information Technology Act, 2000 and the rules and regulations issued there under, as amended from time to time, that requires publishing the rules and regulations, privacy policy and user agreement for accessing and/ or transacting and/ or usage of the Website and sets out the terms and conditions governing it and the disclaimers or any other terms which supplement or vary the same ("General Policy").
2. The terms defined herein shall mutatis mutandis apply to (i) Shipping Policy, (ii) Return and Refund/Replacement Policy, (iii) Privacy and Security Policy, (iv) Pricing Policy, and such other policies, as may be added, from time to time by Workstore (each, a “Policy”) and vice versa. This electronic record is generated by a computer system and does not require any physical or digital signature. By accessing the Website ( as defined herein), in any way, or, by purchasing any products offered for sale on the Website, from time to time (“Products”) or by subscribing to or use any of the services offered on the Website, you agree that you have read, understood the General Policy along with the terms laid down in each Policy, as applicable (collectively, “Terms of Use”).
3. The domain name https://www.epsilonbrandstore.in (“Website”) is operated by WorkStore Limited, a Workstore incorporated under the Companies Act, 1956, having its registered office at Knowledge House, Shyam Nagar, Jogeshwari Vikhroli Link Road, Jogeshwari (East), Mumbai – 400060, Maharashtra, India, hereinafter referred to as “Workstore/”Company” or “we” or “our” or “us” (and shall include its successors and assigns).
4. The use of this Website is regulated by the Terms of Use which shall constitute a legally binding and enforceable agreement between the and any natural or legal person (whether incorporated or not) who visits, accesses, uses, deals with, transacts and/ or places orders and/ or purchases any Product, hereinafter referred to as “User” or “you” or “your” or “Customer” (and shall include successors, legal heirs, administrators, executors and assigns).
5. Any person who uses or accesses the website represents to be competent to contract or purchase the products; and if you are registering as a business entity, you represent and warrant that you have the authority to bind such business entity to the Terms of Use.
6. Unless otherwise specified, the Products are directed solely at those who access this Website from India and we make no representation that any Product is appropriate for use or available outside India. Those who choose to access this Website from outside India is responsible for compliance with local laws to the extent they are applicable. We will deliver the Products only within India and will not be liable for any claim relating to any Product ordered from outside India.
7. All telephonic conversations between you and the Workstore may be recorded and you hereby consent to such monitoring and recordation and you hereby provide consent for saving the browsing history, cookies, cache and profile data, address, orders and transaction details.
8. In the event that part or all of the ownership of Workstore or any of its services or products are sold or transferred, all lists and data which contain personnel information including demographic information, buying information may be transferred to the new owner.
Account and registration
1. Any information provided to us during the registration process or otherwise, will be protected in accordance with our Privacy Policy available on Workstore’s Website https://www.epsilonbrandstore.in
2. If you use the Website, you are responsible for maintaining the confidentiality of your password and account and any activity that occur in or through your account. We will not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password or suspect any unauthorized use of your password you should notify us by contacting us immediately at EpsilonBrandStore@workstore.in and/or calling us on [1800-210-7000]. If we have reason to believe that there is likely to be a breach of security or misuse of the Website, we may require you to change your password or we may suspend your account without any liability whatsoever.
3. Workstore in order to serve Customers effectively, will send alerts, information, updates including shipment updates etc. to users through SMS, Emails, or phone. Users by registering with us agree and authorize Workstore to send such alerts, information SMS’s or Emails.
4. You also agree and confirm that you will:
1. provide accurate, current and complete information whenever prompted by the Website or when required by the Website’s registration form (“Registration Data”).
2. maintain and promptly update the Registration Data to keep it accurate, current and complete at all times. We reserve the right to confirm and validate the information and other details provided by you at any point of time. If you provide any information that is untrue, inaccurate, incomplete, or not current or if we have reasonable grounds to suspect that such information is not in accordance with the Terms of Use (whether wholly or in part thereof), we reserve the right to reject your registration and/or indefinitely suspend or terminate your membership and refuse to provide you access to the Website.
3. indemnify and keep indemnified the WorkStore Group from and against all claims resulting from the use of any detail/information/Registration Data that you post and/or supply to the Workstore. The Workstore shall be entitled to remove any such detail/information/Registration Data posted by you without any prior information. In order to ensure that we are not violating any right that you might have in your Registration Data, you agree to grant to us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights that you have in the Registration Data, in any media now or in future known, with respect to your Registration Data solely to enable us to use such Registration Data you have supplied to us.
Representations, warranties and covenants
1. You understand and undertake that you shall be solely responsible for the Registration Data and undertake to not host, display, upload, modify, publish, transmit, update or share any information that:
1. Belongs to another person and to which the User does not have any right to
2. Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, seditious, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
3. Harms minors in any way;
4. Infringes any patent, trademark, copyright or other proprietary rights of any person anywhere in the world;
5. Violates any law for the time being in force;
6. Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature
7. Impersonates another person;
8. Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
9. Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting to any other nation;
10. Creates liability for the Workstore or cause the Workstore to lose (in whole or in part) the services of the Workstore's ISPs or other suppliers;
11. Is in the nature of political campaigning, unsolicited or unauthorized advertising, promotional and/ or commercial solicitation, chain letters, pyramid schemes, mass mailings and/or any form of 'spam' or solicitation; or is illegal in any other way.
2. The User agrees and understands that the Workstore reserves the right to remove and/or edit such detail / information. Further, the Workstore, upon obtaining knowledge by itself or having been brought to actual knowledge by an affected person in writing or through email signed with electronic signature about any such information that is contravention of Clause above, shall act within reasonable and statutory timelines and where applicable, work with the User or owner of such information to disable the same. Furthermore, Workstore reserves the right to preserve such information and associated records for at least 90 (ninety) days for investigation purposes.
3. You shall not, directly or indirectly attempt to gain unauthorized access to the Website, other Users’ account(s), computer systems and/or networks connected to the Website through hacking, phishing, password mining and/or any other means (whether now known or hereafter developed or invented) or obtain any material or information through any means not intentionally made available to User.
4. Where the User is a Business customer, the User represents and warrants that it holds all licenses, consents and governmental approvals including (i) GST registration; or (ii) a trade license; or (iii) relevant licenses and permits for carrying on retail trade; or (iv) certificate of incorporation or registration as a society or registration as a public trust for its self-consumption, and shall promptly provide copies of the same to the Workstore, before registration.
5. Standard OEM warranty or One Year warranty against manufacturing defect where there is no OEM warranty available will be applicable.
1. This document is an electronic record in terms of applicable law including the Information Technology Act, 2000 and the rules and regulations issued there under, as amended from time to time, that requires publishing the rules and regulations, privacy policy and user agreement for accessing and/ or transacting and/ or usage of the Website and sets out the terms and conditions governing it and the disclaimers or any other terms which supplement or vary the same ("General Policy").
2. The terms defined herein shall mutatis mutandis apply to (i) Shipping Policy, (ii) Return and Refund/Replacement Policy, (iii) Privacy and Security Policy, (iv) Pricing Policy, and such other policies, as may be added, from time to time by Workstore (each, a “Policy”) and vice versa. This electronic record is generated by a computer system and does not require any physical or digital signature. By accessing the Website ( as defined herein), in any way, or, by purchasing any products offered for sale on the Website, from time to time (“Products”) or by subscribing to or use any of the services offered on the Website, you agree that you have read, understood the General Policy along with the terms laid down in each Policy, as applicable (collectively, “Terms of Use”).
3. The domain name https://www.epsilonbrandstore.in (“Website”) is operated by WorkStore Limited, a Workstore incorporated under the Companies Act, 1956, having its registered office at Knowledge House, Shyam Nagar, Jogeshwari Vikhroli Link Road, Jogeshwari (East), Mumbai – 400060, Maharashtra, India, hereinafter referred to as “Workstore/”Company” or “we” or “our” or “us” (and shall include its successors and assigns).
4. The use of this Website is regulated by the Terms of Use which shall constitute a legally binding and enforceable agreement between the and any natural or legal person (whether incorporated or not) who visits, accesses, uses, deals with, transacts and/ or places orders and/ or purchases any Product, hereinafter referred to as “User” or “you” or “your” or “Customer” (and shall include successors, legal heirs, administrators, executors and assigns).
5. Any person who uses or accesses the website represents to be competent to contract or purchase the products; and if you are registering as a business entity, you represent and warrant that you have the authority to bind such business entity to the Terms of Use.
6. Unless otherwise specified, the Products are directed solely at those who access this Website from India and we make no representation that any Product is appropriate for use or available outside India. Those who choose to access this Website from outside India is responsible for compliance with local laws to the extent they are applicable. We will deliver the Products only within India and will not be liable for any claim relating to any Product ordered from outside India.
7. All telephonic conversations between you and the Workstore may be recorded and you hereby consent to such monitoring and recordation and you hereby provide consent for saving the browsing history, cookies, cache and profile data, address, orders and transaction details.
8. In the event that part or all of the ownership of Workstore or any of its services or products are sold or transferred, all lists and data which contain personnel information including demographic information, buying information may be transferred to the new owner.
Account and registration
1. Any information provided to us during the registration process or otherwise, will be protected in accordance with our Privacy Policy available on Workstore’s Website https://www.epsilonbrandstore.in
2. If you use the Website, you are responsible for maintaining the confidentiality of your password and account and any activity that occur in or through your account. We will not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password or suspect any unauthorized use of your password you should notify us by contacting us immediately at EpsilonBrandStore@workstore.in and/or calling us on [1800-210-7000]. If we have reason to believe that there is likely to be a breach of security or misuse of the Website, we may require you to change your password or we may suspend your account without any liability whatsoever.
3. Workstore in order to serve Customers effectively, will send alerts, information, updates including shipment updates etc. to users through SMS, Emails, or phone. Users by registering with us agree and authorize Workstore to send such alerts, information SMS’s or Emails.
4. You also agree and confirm that you will:
1. provide accurate, current and complete information whenever prompted by the Website or when required by the Website’s registration form (“Registration Data”).
2. maintain and promptly update the Registration Data to keep it accurate, current and complete at all times. We reserve the right to confirm and validate the information and other details provided by you at any point of time. If you provide any information that is untrue, inaccurate, incomplete, or not current or if we have reasonable grounds to suspect that such information is not in accordance with the Terms of Use (whether wholly or in part thereof), we reserve the right to reject your registration and/or indefinitely suspend or terminate your membership and refuse to provide you access to the Website.
3. indemnify and keep indemnified the WorkStore Group from and against all claims resulting from the use of any detail/information/Registration Data that you post and/or supply to the Workstore. The Workstore shall be entitled to remove any such detail/information/Registration Data posted by you without any prior information. In order to ensure that we are not violating any right that you might have in your Registration Data, you agree to grant to us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights that you have in the Registration Data, in any media now or in future known, with respect to your Registration Data solely to enable us to use such Registration Data you have supplied to us.
Representations, warranties and covenants
1. You understand and undertake that you shall be solely responsible for the Registration Data and undertake to not host, display, upload, modify, publish, transmit, update or share any information that:
1. Belongs to another person and to which the User does not have any right to
2. Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, seditious, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
3. Harms minors in any way;
4. Infringes any patent, trademark, copyright or other proprietary rights of any person anywhere in the world;
5. Violates any law for the time being in force;
6. Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature
7. Impersonates another person;
8. Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
9. Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting to any other nation;
10. Creates liability for the Workstore or cause the Workstore to lose (in whole or in part) the services of the Workstore's ISPs or other suppliers;
11. Is in the nature of political campaigning, unsolicited or unauthorized advertising, promotional and/ or commercial solicitation, chain letters, pyramid schemes, mass mailings and/or any form of 'spam' or solicitation; or is illegal in any other way.
2. The User agrees and understands that the Workstore reserves the right to remove and/or edit such detail / information. Further, the Workstore, upon obtaining knowledge by itself or having been brought to actual knowledge by an affected person in writing or through email signed with electronic signature about any such information that is contravention of Clause above, shall act within reasonable and statutory timelines and where applicable, work with the User or owner of such information to disable the same. Furthermore, Workstore reserves the right to preserve such information and associated records for at least 90 (ninety) days for investigation purposes.
3. You shall not, directly or indirectly attempt to gain unauthorized access to the Website, other Users’ account(s), computer systems and/or networks connected to the Website through hacking, phishing, password mining and/or any other means (whether now known or hereafter developed or invented) or obtain any material or information through any means not intentionally made available to User.
4. Where the User is a Business customer, the User represents and warrants that it holds all licenses, consents and governmental approvals including (i) GST registration; or (ii) a trade license; or (iii) relevant licenses and permits for carrying on retail trade; or (iv) certificate of incorporation or registration as a society or registration as a public trust for its self-consumption, and shall promptly provide copies of the same to the Workstore, before registration.
5. Standard OEM warranty or One Year warranty against manufacturing defect where there is no OEM warranty available will be applicable.